Getting Connected with Residential Natural Gas
Save money. Protect the environment. If you heat your home with propane, electric, or other fuel sources, you're missing out on the most cost-effective, clean-burning energy source available. (Read more at our FAQ.)
Getting connected with Utility Pipeline, LTD (UPL) natural gas service in your Midwest neighborhood has never been easier. Here's how.
Step One: Your Application for Home Natural Gas Providers
If you live in Indiana, Ohio, Pennsylvania, Virginia, or West Virginia, start the application process now by completing the new natural gas service informational packet.
Step Two: Applicable Tie-in Fees
You will be invoiced for the applicable tie-in fees. Payments can be made online or by check.
Step Three: Residential Gas Line Installation
Contact a UPL-approved service line contractor to perform a service line consultation and coordinate to have your service line installed.
Step Four: Tap Initiation and House Preparation
Now you are ready to call Utility Pipeline at 1-888-863-0032 to request a tap into the main gas line. An approved Utility Pipeline technician will connect your service line with the main line. It is necessary to ensure each natural gas appliance in your home is equipped with a shut-off valve; however, only one appliance must be ready to burn gas prior to scheduling your meter set. Your local HVAC-certified contractor can take all the worry out of this process for you. Your contractor will pressure test all internal piping and leave behind a completed pressure test form onsite.
Step Five: Meter Configuration
With a quick call to 1-888-863-0032, Utility Pipeline customer service will help you schedule the meter set appointment. On the scheduled day, a Utility Pipeline field technician will install your gas meter, pick up the pressure test form, and turn on your natural gas.
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"[Natural gas is] a better overall value based on price, efficiency, and reliability. Combine that with the customer service of a local company and it's hard to beat."